Responsible Gaming

Gambling Should Be Entertainment

Gambling should always be treated as a form of entertainment and leisure — never as a way to earn money, solve financial problems, or escape from personal difficulties. While the majority of people who gamble do so responsibly, for some it can develop into a serious problem that affects their finances, relationships, and mental health.

Please remember these core principles:

• Only gamble with money you can afford to lose.
• Set a budget and time limit before you start — and stick to them.
• Never borrow money to gamble.
• Never gamble when you are upset, stressed, or under the influence of alcohol or drugs.
• Think of gambling losses as the cost of entertainment, not money owed back to you.

Age Verification (18+)

In the United Kingdom, it is illegal for anyone under the age of 18 to gamble. All players must be at least 18 years old, and legitimate operators are required to verify the age and identity of their customers before allowing them to play or withdraw winnings.

If you share your device with minors, we strongly recommend using parental control and filtering software such as Net Nanny or GamBlock, and never saving your casino login details on shared devices.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you care about, it may be time to seek help:

• Chasing losses — gambling more to try to win back money you have lost
• Hiding or lying about your gambling to family, friends, or colleagues
• Gambling with money intended for essentials such as rent, bills, or food
• Borrowing money, selling possessions, or taking out loans to fund gambling
• Spending more time or money on gambling than you originally planned
• Feeling anxious, irritable, or restless when trying to cut down or stop
• Neglecting work, studies, relationships, or hobbies because of gambling
• Gambling to escape stress, depression, or other problems
• Repeated unsuccessful attempts to control, cut back, or stop gambling
• Thinking about gambling constantly, even when doing other things

If several of these apply to you, please consider taking a self-assessment test (available free from GamCare) and reaching out to one of the support organisations listed below.

Self-Help Tools

Most reputable online casinos offer tools to help you stay in control of your gambling. We encourage you to use them proactively:

• Deposit limits – cap how much money you can deposit daily, weekly, or monthly.
• Loss limits – set a maximum amount you are prepared to lose over a given period.
• Wagering/session limits – restrict how much you can bet or how long you can play.
• Reality checks – on-screen reminders showing how long you have been playing and how much you have spent.
• Time-outs / cooling-off periods – take a short break from gambling, from 24 hours up to several weeks.
• Self-exclusion – block yourself from a casino (or, via GamStop, from all UK-licensed gambling sites) for a longer period of six months or more.

You can usually activate these tools in your account settings or by contacting the casino's customer support team.

Support Organisations

If gambling is causing you problems, free, confidential, and professional help is available:

• GamCare (UK) – Free information, advice, and support, including the National Gambling Helpline (0808 8020 133, available 24/7) and live chat. Website: www.gamcare.org.uk
• GamStop (UK) – The national self-exclusion scheme. Register once to block yourself from all UK-licensed online gambling operators. Website: www.gamstop.co.uk
• Gambling Help Online (Australia) – 24/7 counselling and support. Website: www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – Information, resources, and prevention programmes. Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States) – National helpline 1-800-522-4700 (call or text). Website: www.ncpgambling.org
• Bundeszentrale für gesundheitliche Aufklärung (BZgA, Germany) – Free gambling addiction counselling (helpline: 0800 137 2700). Website: www.check-dein-spiel.de
• Other countries – If you are located elsewhere, please contact your national problem gambling helpline or your local health authority for guidance on available support services.

Take the First Step Today

If you feel that gambling is no longer fun, or if it is affecting your finances, work, or relationships, please don't wait. Reaching out for help is a sign of strength, not weakness. Talk to someone you trust, contact GamCare on 0808 8020 133, and consider registering with GamStop to block access to UK-licensed gambling sites.

Help is free, confidential, and available 24 hours a day. You are not alone.